Return & Refund Policy

Last updated: June 1, 2026

Thank you for shopping with us here at Yarbrough Industries. We want you to be satisfied with your purchase. Please review our return and refund policy before placing an order.

Return Window

We accept returns on eligible items within 30 days of delivery.

To be eligible for a return, the item must be:

• Unused, uninstalled, and in its original condition

• In the original packaging, when applicable

• Accompanied by proof of purchase, such as an order number or receipt

Returns must be approved before items are shipped back to us. Items returned without prior authorization may not be accepted.

How to Start a Return

To request a return, contact us at yarbroughshopify@ymsinc.net with:

• Your order number

• The item you would like to return

• The reason for the return

• Photos, if the item arrived damaged or incorrect

If your return is approved, we will provide return instructions. Please do not send items back until your return has been approved.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error, such as receiving the wrong item or a defective item.

Original shipping charges are non-refundable unless the return is due to our error.

We recommend using a trackable shipping method. We are not responsible for returns lost or damaged in transit.

Non-Returnable Items

The following items are final sale and cannot be returned unless they arrive damaged, defective, or incorrect:

• Custom, made-to-order, fabricated, modified, or special-order items

• Clearance or final sale items

• Items that have been used, installed, altered, damaged, or are missing parts

• Gift cards

• Any item marked as non-returnable on the product page

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, contact us at yarbroughshopify@ymsinc.net within 7 days of delivery.

Please include your order number and photos of the item, packaging, and shipping label so we can evaluate the issue and make it right.

Restocking Fee

Approved returns or exchanges that are not the result of a company error are subject to a 25% restocking fee.

This fee applies when the return or exchange is requested due to customer preference, incorrect ordering by the customer, changed project requirements, duplicate orders, or any other reason not deemed to be a mistake by Yarbrough Industries.

Examples of company mistakes may include shipping the wrong item, sending an incorrect quantity, or providing an item that is verified to be defective upon arrival.

By requesting a return or exchange, the customer accepts responsibility for ensuring the item ordered is correct for their needs and agrees that the 25% restocking fee may be deducted from any refund or applied to the exchange.

Original shipping charges and return shipping costs are non-refundable unless the return is due to a company error.

Refunds

Once we receive and inspect your return, we will notify you whether the refund has been approved.

If approved, your refund will be issued to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.

We reserve the right to refuse a refund if the returned item does not meet the requirements of this policy.

Exchanges

If you need a replacement item, contact us at yarbroughshopify@ymsinc.net Exchanges are subject to product availability.

For the fastest service, we may recommend placing a new order and returning the original eligible item for a refund, subject to restocking fee.

Order Cancellations

Orders may be canceled before they have shipped or before production, customization, or special ordering has begun.

Once an order has shipped, it must be handled as a return if eligible under this policy. Custom, made-to-order, fabricated, modified, or special-order items cannot be canceled once work has started.

Questions

For questions about returns, refunds, or exchanges, contact us at:

Yarbrough Industries
Email: yarbroughshopify@ymsinc.net
Phone: (417) 869-5344
Return Address: 514 N Fremont Ave, Springfield, MO 65802